Contact

www.sound-factory.nl

Sound Factory B.V.

Akeleibaan 60

2908KA Capelle aan den IJssel

The Netherlands

E-mail: service@sound-factory.nl

 

About our Privacy Policy

We are aware that you put trust in us when using our services. We therefore see it as our responsibility to protect your privacy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the services of Sound Factory B.V. (hereinafter “SF”, “we” or “us”).

When placing an order at SF, we will need your name, e-mail address, delivery address, and payment details to process your order and to keep you informed on the order’s progress. In addition, SF also processes personal data if we are legally obliged to do so, such as information which is required for our tax returns.

Personal data Sound Factory collects and handles

While using our service, SF may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personal information may include, but is not limited to:

• First name and last name;
• Addresss;
• Email address;
• Payment information;
• Usage data.

Disclosure of your information

All the information you provide may be processed and stored, transferred or accessed by SF or other third party entities. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. SF will not combine or share this information with other personal information that we possess.

We do not collect or use any of your personal information for purposes other than the purposes described in this Privacy Policy, unless we have obtained your permission in advance.

Retention period of your personal information

SF will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Sharing data with third parties

SF solely shares your personal information with third parties to accomplish our agreement. Additionally, we may also share your personal information to comply with applicable laws and regulations. 

Cookies

SF uses cookies to track the activity on our website and hold certain information. These cookies help us enhance your experience when you browse our webshop and allows us to improve our site.

A cookie is a small text file placed on your computer, tablet or smartphone when you first visit the SF website. Cookies are sent to your browser from a website and stored on your device. The cookies we use are necessary for the technical operation of the website and easy of use. These cookies ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with these cookies. You can opt out of cookies and instruct your browser to refuse any and all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your rights

You may be entitled, in accordance with applicable law, to object to or request the restriction of processing your personal data. If you want to exercise your right to correct, update, or delete your personal information, or if you have any other question about the data we process, please send a specified request to service@sound-factory.nl. To ensure that the request for access has been made by you, we may ask you to prove your identity with approved identification. This to protect your privacy.

Contact us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us by email at service@sound-factory.nl